Average Reviews:
(More customer reviews)I bought this item from these people June 4th,07. Withing a VERY short time it began to squeak until I had to stop rocking.
I contacted these folks and they said they would respond asap. That has never happened.
They say theu give you 20 days to return the item but it takes at least that long to see if there actually is anything wrong with it. So you pay full price plus approximately 80.00 shipping and handling, tear your hands and arms up putting it together and in less than three months it has squeaked you deaf, leans to one side and rubs the pedastle. You contact these people and get a big sweet promise of helping you then you hear NOTHING. You, like me are out around 300. bucks so you be the judge.
These people are slow to get the item to you and they do not tell you the truth when they say they will 'get back to you asap'
I will NEVER buy anything else from them again. I didn't have that much money to throw away but it certainly looks like that is EXACTLY what has happened.
BUY From these people at your own risk.It is poorly constructed (not worth around 300.00)It is extremely small and tight. The foot rest walks when you rock with your feet up. JUNK!
AFTER WRITING THIS (THE NEXT DAY) I GET A PHONE CALL FROM THE COMPANY REP.
THEY ARE SENDING A REPLACEMENT CHAIR TO ME AND HAVING THE DEFECTIVE ONE PICKED UP BY FED EX AS SOON AS WE GET IT BOXED UP TO RETURN.
I WAS SURPRISED TO HEAR FROM THEM SINCE IT HAD BEEN ABOUT A WEEK SINCE I CONTACTED THEM BUT SINCE I HAVE INDEED HEARD FROM THEM I MUST RE-WRITE MY ASSESSMENT OF THE COMPANY WE RECIEVED THE CHAIR FROM AND THEIR ATTENTION TO THE PROBLEM I HAD AS WELL AS THE RESOLUTION OF THE PROBLEM.
BEING THAT THIS SOLUTION BOTH EXCEEDED THE RETURN TIME ORIGINALLY I HAVE TO SAY THAT IF ALL THEIR CUSTOMERS RECIEVE SUCH ATTENTION THEY ARE MOST CERTAINLY ASSURED MORE BUSINESS FROM NOT ONLY ME BUT OTHERS.
MY GRATITUDE AND APPRECIATION TO THEM AS WELL AS MY RECOMMENDATIONS.
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This is a brand new Deluxe Style Living Room Rocking Swivel Glider Chair with Matching Ottoman in Bone Leatherette Cushion. Item is designed to be practical in use and elegant to beautify your home decor. Item may require some simple assembly. Dimensions
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